3k111 Privacy Policy

📌 1. Introduction

This Privacy Policy ("Policy") describes how 3k111 collects, uses, stores, and protects personal information about users ("you", "your") of the 3k111 platform, including the website at https://3k111.app and all associated mobile services (collectively, the "Platform"). By registering an account or using any feature of the Platform, you acknowledge that you have read and understood this Policy.

This Policy applies to all players registered on 3k111, including those who access the Platform from Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other areas of Bangladesh. We are committed to handling your personal data responsibly and in line with applicable data protection principles.

📋 2. Information We Collect

3k111 collects information in several categories depending on how you interact with the Platform. The following table summarises the main categories of personal data we may hold about you.

We collect the minimum data necessary to provide the Platform services. We do not collect sensitive personal data such as health records, religious beliefs, or biometric data. Where collection of optional data is involved (for example, a city of residence), you may choose not to provide it, though this may limit certain features.

⚙️ 3. How We Use Your Information

3k111 uses the personal data we collect for the following purposes. We will not use your data for any purpose not listed here without first obtaining your consent or being required to do so by law.

• Account creation and management: to register your account, verify your identity, and maintain your player profile on 3k111.
• Payment processing: to process your deposits via bKash, Nagad, Rocket, and Upay, and to process your withdrawal requests back to your nominated payment method.
• Platform delivery: to provide, personalise, and improve the gaming and betting experience on 3k111, including game recommendations and promotional offers relevant to your activity.
• Security and fraud prevention: to detect, investigate, and prevent fraudulent transactions, money laundering, and other prohibited conduct as described in our Terms and Conditions.
• Legal and regulatory compliance: to meet our obligations under applicable laws, respond to lawful requests from regulatory or law enforcement authorities, and fulfil our anti-money-laundering duties.
• Responsible gaming: to monitor gaming patterns that may indicate problem gambling behaviour and to apply or enforce responsible gaming tools (deposit limits, cooling-off periods, self-exclusion) where applicable.
• Customer support: to respond to your enquiries, resolve disputes, and maintain records of support interactions for quality assurance and audit purposes.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review. Fraud detection algorithms flag accounts for human review; they do not autonomously close accounts or void balances without a human decision being made.

⚖️ 4. Legal Basis for Processing

3k111 processes your personal data on the following legal grounds:

• Contractual necessity: processing required to perform the contract between you and 3k111 — for example, creating your account, processing your deposits, and paying out your winnings.
• Legal obligation: processing required to comply with applicable laws, including anti-money-laundering regulations, KYC requirements, and responses to court orders or regulatory requests.
• Legitimate interests: processing carried out to prevent fraud, maintain platform security, and operate responsible gaming monitoring — provided that our interests do not override your fundamental privacy rights.
• Consent: where we send optional marketing communications or collect data not strictly necessary for Platform operation. You may withdraw consent at any time by contacting support or updating your account preferences.

💳 5. Payment Data and Third-Party Processors

To process deposits and withdrawals, 3k111 shares relevant payment data with licensed payment processors and mobile financial service providers, including bKash, Nagad, Rocket, Upay, and card payment gateways. These processors act as data processors on our behalf under contractual data processing agreements that require them to handle your data securely and use it solely for the payment transaction purpose.

3k111 does not store your full card number, bKash PIN, Nagad PIN, or mobile banking password on our servers. These credentials are entered directly into the secure payment provider interface and are never transmitted to or stored by 3k111.

🍪 6. Cookies and Tracking

3k111 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device that help us remember your preferences, keep your session active, and understand how players use our Platform.

• Essential cookies: required for the Platform to function — for example, maintaining your login session so you remain authenticated as you navigate between game categories.
• Analytics cookies: used to understand aggregate Platform usage patterns — for example, which game categories are most popular, average session length, and common navigation paths. Analytics data is anonymised before analysis.
• Preference cookies: used to remember your account settings and display preferences, such as your last-used game lobby or language preference.

You can manage cookies through your mobile browser settings. Disabling essential cookies will prevent you from logging into 3k111 and using real-money features. Disabling analytics or preference cookies will not affect your access to the Platform but may reduce the quality of your experience.

🤝 7. Data Sharing and Disclosure

3k111 does not sell or rent your personal data to third parties. We share data only in the following limited circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, and card payment gateways receive transaction data necessary to complete your deposit or withdrawal. This sharing is governed by data processing agreements.
• Game providers: providers such as Evolution Gaming, Pragmatic Play, Spribe, Ezugi, NetEnt, Microgaming, and Jili receive session and bet data necessary to operate the games you play. They do not receive your payment method details or national ID.
• Identity verification services: third-party KYC and identity verification providers who assist in verifying the authenticity of documents submitted during the verification process.
• Legal and regulatory authorities: where required by law, court order, or a legitimate regulatory request, we may disclose personal data to the relevant authority. We will notify you of such disclosure to the extent permitted by law.

All third parties with whom 3k111 shares personal data are required to handle that data in accordance with applicable data protection standards. We do not permit our data processors to use your data for their own marketing or commercial purposes.

🗓️ 8. Data Retention

3k111 retains personal data for as long as your account is active and for a period thereafter as required by our legal and regulatory obligations. Specifically: account and identity data is retained for a minimum of 5 years from the date of account closure to comply with anti-money-laundering record-keeping requirements; transaction records are retained for a minimum of 5 years; support communications are retained for 2 years.

Once the applicable retention period has expired, 3k111 will securely delete or anonymise your personal data so that it can no longer be associated with you. If you request early deletion of your data, we will assess the request against our legal retention obligations and inform you of the outcome within 30 days.

🔒 9. Data Security

3k111 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include but are not limited to:

While 3k111 takes every reasonable precaution, no online platform can guarantee absolute security against all threats. In the event of a data breach that is likely to result in a risk to your rights, 3k111 will notify affected players as soon as reasonably practicable and take immediate steps to contain and remediate the breach.

✅ 10. Your Rights

As a 3k111 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your registered mobile number and a description of your request.

• 👁️Right of Access: You may request a copy of the personal data 3k111 holds about you, including your account data, transaction history, and KYC records.
• ✏️Right of Rectification: You may request that inaccurate or incomplete personal data held by 3k111 be corrected or updated. Some corrections can be made directly in your account settings after login.
• 🗑️Right of Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations. We cannot delete data that we are required to retain by law.
• 📦Right of Portability: You may request your personal data in a structured, commonly used, machine-readable format to transfer to another service, where technically feasible and applicable.
• 🚫Right to Object: You may object to processing of your personal data where it is based on our legitimate interests, including profiling for marketing purposes. We will assess your objection and cease processing unless we have compelling legitimate grounds.
• ⏸️Right to Restrict Processing: You may request that 3k111 restrict processing of your personal data in certain circumstances — for example, while a rectification request is being assessed, or while an objection is under review.

3k111 will respond to all valid data rights requests within 30 days of receipt. Where a request is complex or there are a high number of requests, we may extend this period by a further 30 days and will notify you accordingly. There is no fee for exercising your rights unless a request is manifestly unfounded or excessive.

🔞 11. Children's Privacy

3k111 is strictly a platform for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register or use the Platform.

If 3k111 becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on 3k111, please contact us immediately at [email protected].

📝 12. Changes to This Policy

3k111 reserves the right to update this Privacy Policy at any time. When material changes are made, we will update the "Last updated" date at the top of this page. Where reasonably practicable, we will also notify registered players of significant changes via their registered contact details.

Your continued use of the Platform after any updated Privacy Policy has been posted constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you must stop using the Platform and may request account closure by contacting our support team.

📧 13. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the personal data 3k111 holds about you, please contact our support team. Our team is available 24/7 and aims to respond to all privacy-related enquiries within 30 days Bangladesh Standard Time (BST, UTC+6).

Support email: [email protected] (plain text — not a clickable link). Please include your registered mobile number and the nature of your privacy request in all correspondence so we can process your request as efficiently as possible.